Prayers for tomorrow would be appreciated....hoping I can blog about it soon enough and clear some of the suspicion up....it's the other BIG stressor in our life and it would be fantastic if it could work its way out and be rid of! Speaking of ridding of stressor, I FINALLY got a hold of someone today about this whole EI fiasco. The office opens at 8:30, I called at 8:40 and it was too busy I couldn't get through. I called diligently for 15 minutes straight and finally made it to the "your call has been placed in order" at least I got somewhere. So I wait and wait and wait some more, 21:34 minutes later someone picks up, I'm not a happy camper at this point and I can tell she isn't either. I explain what's going on and that I need my file escalated again so she tells me to hold while she looks up my file but instead decides to hang up. So I am FUMING at this point, I've already been on hold, already pissed off and now I try to call back and there back to the too busy can't help you. I diligently call for about 10 more minutes until I get the "your call has been placed in order" again, another 18:24 passes by and someone answers, I start by saying I've already called and been hung up on so please don't do that. I was not happy but, here's a pet peeve of mine, I was furious, I've had it, they messed up royally and we're just messing with me more, but the second time I called I got happy lady. You all know who I am talking about, the lady that no matter how hard you try to be mad and get your point across in a stern way you can't because she is just so damn nice and happy and chipper and it puts you in a damn chipper mood too even though you have every reason to be pissed.
Anyways she was very nice and calmed me down immensely. We talked for a good while to get things sorted out and she said she would escalate my file BUT also send a note saying it was urgent (yah lady on the phone, you made my day!) After waiting two weeks I was totally expecting not to hear anything for another two days and have to call back again (I do want to send them my phone bill for this month, I do believe they should pay my overages in minutes) but about an hour later I FINALLY got a call. I had this lady on the phone for awhile as well, asking lots of questions, clarifying things with her, asking what I need to do and what happens next and requesting a letter about all that has happened and here's the kicker....like I knew, Someone did go ahead and process a claim that was never filed, I knew I never filed anything after Jacob because I knew I'd be on disability once he passed, someone there received an ROE for me and assumed since it had to do with a baby I wanted mat leave...opps......someone made a mistake. Anyways, I got that all sorted out but now I have to deal with the CRA. Because I was given benefits of which I did not apply for it messed up our taxes and the CRA said we now owe them money and the tax credits we were counting on this month, we didn't get them because of this mix up. So now they need proof the money is paid back and they said it may take a few months to credit us back the money but I told them, it took you one week to take our money away from us and say we owe it to you and I expect when my name is cleared off EI you only take a week as well or they will have many angry phone calls to them as well. I just hope I don't get the chipper lady, there's nothing worse then being pissed and wanting to yell at someone but then you get Mrs. Chipper and you just can't. You have to go and bee all kittens and puppies about things. I will say though, it did immensely reduce my stress so I guess getting Mrs. Chipper wasn't so bad after all and now things with EI are sorted....or so I have been told, we'll see what comes in the mail the next few weeks and now I get to deal with the CRA.
One stressor down and hopefully after tomorrow two down! Really praying I can share some news (GOOD NEWS may I add) with everyone soon!