I just need to get it out, I need to get everything off my chest so I can breathe. Let me start by saying since about an hour ago this evening has turned into a horrible mess. I thought it would go great, things have been okay lately. To clarify, the EI shit I was dealing with, you know how I got a call and the lady was like yes it's all fixed, sent me a letter saying exactly what was going on, the hours they took away were credited back and I could expect a letter in the mail in a few weeks telling me how to pay the money back? This was of course after dealing with them for 2 months. Yeah, so I'm in Home Depot getting some wood cut to make a frame for the peg board and I had to call them last week and say I haven't received anything in the mail yet and it's been over a month. Well she said she'd put me through and the whole shit of waiting 2 weeks then a week then 2 days then 1 day again. Well I got a call a few days ago from some guy, thought it was him telling me my letter was sent so I called him back and said to call me back and let me know. I get this call while standing in Home Depot having just had much wood pieces cut and he proceeds to tell me he is looking into my claim and I was like, umm no it's already been looked at and taken care of. He says okay I just need to get some more information from you so I say okay. He says when did your son die? Thanks, that came out of no fucking where. I tell him September 7th and he then asks when he was born I said September 5th and asked why it mattered. He said I need to see if you qualify for some benefits and I told him no, I've already taken care of this, it has been dealt with the claim had been misfiled on my behalf by someone at EI which was their mistake and I called like the good person I was to pay the money back (keeping the money is just starting to sound like what I should have done even though I can't double dip, right now I don't give a fuck, it's to the point where I'll keep the money if they want me to)
Being the good citizen I was I called and said no that claim shouldn't have been filed and he was like I'm just trying to see if you qualify because your son died (mentioning Jacob dying twice now) and I say NO hold on, this has already been taken care of, never should have been filed, I'm paying the money back and those hours are to count for my next claim. He says no thats not how it is and thats why he is looking into it. I tell him I have a letter form you guys (SO GLAD I asked for it) that states clearly what has happened and what has been taken care o that it already has been solved so I don't know why he is calling. He says because my son died (3 times now) he needs to see if I qualify. This moron was not getting it. So he asks me why I think the hours count for the next claim because it's less then a year and I explain to him I was on disability the last year and 9 people I have spoken to at EI all told me because I have been on disability when I file my claim they will go back an additional 52 weeks because I was off for more then a year.
This was followed by him saying "if your son died, why were you off the last year" Oh I don't fucking know..maybe BECAUSE MY SON DIED (as I am screaming at him and balling in the middle of Home Depot with people looking at me) and he was like okay but why were you off? Like FUCKING DUDE get a clue. You've already mentioned my son dying about 10 times at this point (he asked me like every other question) and there I stood a balling mess trying to explain to him that all I need is the DAMN PIECE OF PAPER telling me how to pay the money back. I told him I was not going to deal with him anymore because this case has already been solved, I've had it taken care of, I have a letter explaining exactly what happened so there was no need for me to talk to him. I told him all I need is for the letter to be sent to me to pay back the money I owe, (it's been going on 2 months now that I'm waiting for that) and he says no letter has been sent because they needed more information for my file and I said no, no you don't, it's already been taken care of and I have the proof so just send me the damn letter. I think by that point he realized he wasn't getting anywhere with me so he said okay that's all I need to know and hung up.
Can I just say I am BEYOND frustrated that this shit has gone on this long and their the ones messing it up. I called and told them the claim was never suppose to be filed, I could have kept my mouth shut and kept the money but being the honest person I am I know I wasn't entitled to that money yet no matter how hard I try they keep messing this situation up even more. I can only imagine the nightmare that it will be come January when I really do file. It's is going to be a train wreck and I can see me needing help of a lawyer to deal with it. I'm done with this shit. The phone call today officially did them in. From now on I will be seeking legal action or the help of an MP to deal with this shit because it needs to be over with. 4 months is way to long to be harassing me with this burden that they created in the first place. I'm done with it. I tried to handle it in a nice way but obviously they don't have time for citizens.
Now onto issue number two....which had he not told me they haven't sent a letter yet I could very well see being the issues. Stephen and I are going on 3 weeks now with NO mail. What do you suppose Canada Post would do about it? Diddly squat, they won't investigate where our mail is going or why we aren't getting it. Trust me, I know we have mail coming to us, a week and a half ago and 4 days ago I mailed myself a letter from work...it should be here, it's not. We are not getting our mail and Canada Post won't do anything about it so we are officially SOL big time. Any important bills or stuff, we have no idea about. We are really getting screwed over here and I contacted the Ombudsman because that behaviour is inexcusable. It does need to be investigated and I have proof, letters to them and phone calls saying we aren't getting our mail so when someone claims we owe money and we haven't paid I can say well you need to talk to Canada Post about that, they are the ones refusing to look into why we are not getting our mail. Its a service to Canadian citizens and when its not there they better look into it. Again, I don't need this kind of shit going on, I have enough on my plate (and don't even get me started on the American government and taxes, that's awhole another novel of a story) I'm just so sick of all this shit. We are doing everything we possibly can that we are suppose to do yet nothing ever works out for us. I am beyond frustrated and have no idea where to go or what to do. It's just little ole me against a country of assholes. I'm at a loss for how to solve any of this and it is causing me great stress. I just feel like giving up.
We'll see if I get a letter anytime soon and you can bet I will be calling EI back to clarify yet again that my case has in fact been taken care of and the next step, someone suggested going and talking with my MP...that WILL be happening. Maybe they can get somewhere with this shit.
Rant done and I do feel a bit better though now I have no appetite at all and no desire to do anything. Of course I'm also having a gallbladder attack due to the stress...fucking wonderful, just fucking wonderful. Also, on a sidenote, all I wanted was mac and cheese and I made it and realized we have no milk....fuck.